Responsible Gaming at Lucky Circus Casino – Play Safe

Introduction

At Lucky Circus Casino, we understand the importance of enjoying gaming in a safe and controlled way. Responsible gambling is a commitment we make to our players under our Curacao license, ensuring that playing with us remains a positive experience. We strive to offer clear information and practical tools so you can maintain healthy gaming habits and recognize when it might be time to pause.

Self-Assessment

Sometimes it can be difficult to judge your own gambling habits. Below are some common signs that you might be facing a problem:

  • Feeling restless or irritable when trying to reduce or stop gambling
  • Chasing losses by placing larger bets to recover money
  • Neglecting personal or work responsibilities in favour of gaming
  • Borrowing money or selling belongings to fund gambling
  • Hiding gambling activity or lying about time/money spent
  • Feeling guilty, anxious, or depressed after a gambling session
  • Using gambling as a way to escape stress or negative emotions

Tools & Limits

We offer a range of self-help features designed to give you control over your play. Setting limits can help you stay within your comfort zone:

  • Deposit Limits: Choose daily, weekly or monthly spending caps.
  • Session Limits: Restrict how long you play in a single visit.
  • Reality Checks: Receive alerts about time spent gaming.
  • Self-Exclusion: Temporarily block access from your account.

How to Self-Exclude

If you decide you need a break from gaming, follow these steps:

  • Log in to your Lucky Circus Casino account.
  • Navigate to Responsible Gambling in the account settings.
  • Select the Self-Exclusion option and choose your exclusion period.
  • Confirm your choice. During this period, you will not be able to access your account.
  • Contact our support team if you wish to discuss any details or extensions.

External Help & Resources

Support is available outside our platform if you need more assistance:

  • Gamblers Anonymous – Peer support groups for sharing experiences.
  • GamCare – Confidential advice and counselling services in Australia.
  • Telephone Counselling – Call 1800 858 858 for the Gambling Helpline in Australia.

Contact

If you need help, contact our support team at [email protected]. We are here to listen and assist you in making gaming a fun, safe activity.